How Syndic8 helped Dan Post Boots prevent lost revenue with e-commerce

Syndic8 resolved communication issues between Dan Post Boots and retailers, ensuring accurate product listings and preventing a potential revenue loss of over $500,000.

Problem

There is a clear lack of communication between the brand and the retailer destination. Dan Post Boots was unable to verify their products were accurately listed on the digital shelf.

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Solution

Syndic8 worked with Dan Post to verify that their highest performing products were listed correctly on multiple trading partner destinations.

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Result

Syndic8 identified an invalid warehouse code utilized by the Trading Partner. This allowed for Dan Post to prevent the potential loss of over $500,000 in revenue.

“Syndic8 checked product statuses across each of our key retail sites throughout the course of one month. The problems were exposed immediately and within a week we had a clear picture of what was working and what needed improvement. This exercise provided us critical insight on how we could better optimize and improve sales across our existing network, as well as monitor our product connection with a variety of trading partners.”

Steve Johnson

Director of E-Commerce

Syndic8