We all know that the importance of ecommerce in retail is growing significantly. The speed of that change, fuelled by pandemic-enforced adaptation of consumer buying trends, has exceeded all predicted models.
Harness this with the pre-pandemic trend of growth in on-line marketplaces, greater brand choice at retailers, growth in retail destinations for brands, new fulfilment methods and partners… Is it any wonder that this change is difficult to manage?
However, it doesn’t stop there !!!
A second wave of change is already upon us; the fight for market share through improved on-line customer experiences. Trends like VR and AR, “try before you buy”, on-demand manufacture, product personalisation, AI-led virtual assistants; the list goes on.
All of this change points to a growing complexity and demand in digital data, data flows, integration points and volumes, all coupled with the need for speed, agility and cost control.
Being saddled with legacy systems, creaking processes and stretched resources does not provide the platform for exploiting this change. Learn how you can become change-ready, with zero CAPEX outlay, no major deployment project and measurable returns on investment.